Privacy Policy

Last updated: September 2026

At Kitsune Casino, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure your data when you access or use our website, games, and services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of information from our Canadian players:

  • Personal details such as name, date of birth, email, and address.
  • Account information including login credentials and player preferences.
  • Financial data for deposits, withdrawals, and transactions.
  • Gameplay data, including bets, wins, losses, and bonus usage.
  • Device and browser information to ensure smooth gameplay and compatibility.
  • Verification documents (e.g., government‑issued ID, proof of address) for age and identity checks.

2. How We Use Your Information

Your personal and account information is used to:

  • Provide you with a secure, personalised online casino experience.
  • Process deposits, withdrawals, and other transactions safely.
  • Verify identity and comply with licensing and anti‑money‑laundering (AML) requirements.
  • Offer promotions, bonuses, and VIP rewards tailored to your preferences.
  • Monitor gameplay for responsible gaming and detect suspicious activity.
  • Communicate important account updates and support messages.

3. Legal Basis for Processing

We process your personal data on the following grounds:

  • Performance of a contract – to provide the services you request.
  • Compliance with legal obligations – including licensing and AML laws.
  • Legitimate interests – such as fraud prevention and service improvement.
  • Consent – where required, for example for marketing communications.

4. Data Security

Kitsune Casino uses advanced SSL encryption to protect your personal and financial data. Our servers and systems follow strict security protocols, and we regularly monitor and update our systems to prevent unauthorised access, hacking, or data breaches. Only verified staff and trusted payment providers have access to sensitive data.

5. Sharing Your Information

We do not sell or rent your personal information. Your data may only be shared in the following cases:

  • With licensed third‑party payment providers to process deposits and withdrawals.
  • With regulatory authorities and licensing bodies for compliance and auditing purposes.
  • To detect and prevent fraud, money laundering, or other illegal activity.
  • With service providers who assist us in operating the platform, under strict data processing agreements.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Typically, we keep your data for up to 5 years after account closure, unless a longer period is required by law.

7. Your Rights

Canadian players have rights regarding their personal data, including:

  • Accessing the data we hold about you.
  • Requesting corrections to inaccurate information.
  • Requesting deletion of your data where legally applicable.
  • Opting out of marketing communications.
  • Withdrawing consent where processing is based on consent.

Requests can be made via our contact page, and we will respond promptly in accordance with Canadian privacy law.

8. Cookies and Tracking

Kitsune Casino uses cookies and similar technologies to enhance your gaming experience, analyse website performance, and provide personalised promotions. You can manage cookie settings in your browser, though disabling certain cookies may affect some website features.

9. International Transfers

Your data is primarily processed within Canada and the European Economic Area (EEA). Where we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

10. Responsible Gaming & Privacy

We collect and use player information to support responsible gaming measures, including deposit limits, self‑exclusion options, and monitoring of gaming activity to prevent problem gambling. Protecting your privacy helps us provide safe and responsible play for all users.

11. Updates to This Policy

Kitsune Casino may update this Privacy Policy from time to time. We will notify players of material changes via the website or email. It is recommended to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at:

Email: [email protected]

Kitsune Casino is committed to protecting your privacy and providing a safe, fair, and responsible online casino environment.